Clearing HousingAlerts Cookies & Cache

If the site or the tools (the Map, The Table, the Market Summary Report, or Custom Charts PRO) start behaving oddly — not loading, showing stale data, or repeatedly logging you out — clearing your HousingAlerts cookies and cache is a quick first fix. Doing it for just the HousingAlerts site (rather than your whole browser) keeps your other logins intact.

Google Chrome

1. Launch Google Chrome and click the three vertical dots (⋮) in the upper-right corner.
2. Click Settings.
3. In the left sidebar, click Privacy and security.
4. Click Site settings.
5. At the bottom, click View permissions and data stored across sites.
6. In the Search box, type HousingAlerts.
7. Click the three vertical dots (or the trash/delete icon) to the right of housingalerts.com in the list.
8. Click Clear data (or Delete).
9. Confirm by clicking Clear / Delete.

Then fully close and reopen Chrome, and log back in at www.housingalerts.com/members.

Firefox

1. Launch Firefox and click the three horizontal lines (☰, the menu button) in the upper-right corner.
2. Click Settings.
3. Select Privacy & Security from the left sidebar.
4. Under Cookies and Site Data, click Manage Data.
5. Type HousingAlerts in the search box.
6. Both housingalerts.com and www.housingalerts.com will appear. Click the first, hold Ctrl (⌘ on Mac), and click the second so both are selected.
7. Click Remove Selected.
8. Click Save Changes.
9. Click Remove in the confirmation pop-up.

Then fully close and reopen Firefox, and log back in.

Tip: If you use a different browser (Edge, Safari, Brave), the idea is the same — open the browser's privacy/cookies settings, search for "housingalerts," and delete that site's stored cookies and cache, then restart the browser.